Me: Yes.. Can you..
Caller: You’re really breaking up.
Me: Yes I know… can you..
Caller: I can’t — You’re really breaking up.
No, this is not a scene from a bad romantic comedy, this is a seemingly every call occurrence made from my cellphone in Battery Park City.
Added to the litany of issues I have with my iPhone 4 and my ever super human “death grip,” I’ve had quite enough with the cellular service, or lack thereof in this neighborhood.
In an effort to find some answers — or at the very least attempt to find some maps letting me know where in Battery Park City one would have the best shot at making an important call, an interesting website surfaced.
Cellreception.com is a cell review site which does product and service reviews throughout the United States. Although it’s pretty rudimentary in collecting data (you have to sift through piles of comments), sometimes leaving you to wonder if the phone issues are actually more user error than cell reception dead zones.
Some Battery Park City related complaints I found on the Internet include:
A Verizon Customer:
“Verizon’s signal fades in and out, and there is no consistency. Very high probability of call being dropped.” – Person in Rector Place
A Cingular/AT&T Customer:
“My roommate has Cingular and can only get reception in 1 corner of our apartment” – Person in Battery Park Area
A T-Mobile Customer:
“I live in NYC, Battery park city and I have had little or no service the last year I have been living here, The customer service is Horrible, THEY REALLY DO NOT CARE AND CANNOT FIX THE PROBLEM! tried to switch to a new phon(which they made me pay for, LOL) PLEASE DO NOT GO WITH T-MOBILE IN NYC, THIS IS HORRENDOUS SERVICE AND RECEPTION.” -Christine from Battery Park City
In another cell reeption data study, the Wall Street Journal had published an article stating that the worst cell reception areas are located in and around the West Side Highway. In an included reception map, the area near Battery Park City suggests that no one in our neighborhood ever experiences dropped calls. Which I find incredibly hard to believe.
According to the recent Nielsen study, only 92% of all cell phone calls go through in New York City. Those figures are not enough, what I really want to know is how many phone calls actually go through in Battery Park City.
So now we ask you the question: How is your cell service?